FAQ


DISCLAIMER & FAQ’S


Thank you for your interest in [ west end ] Shapes. Here are a few important notes to keep in mind:

→ Our shapes are 100% original.
→  We do not offer refunds. We offer demos for the shapes for you to test our prior to purchase. Once purchased, all sales are final.
→ We do not give out information on stylecard or anything shown on the publicity photo. These are the privilege of the customer who buys the shape and its look.
→ Stylecards are not included in demos, only the product itself.
→ We do not offer Bento Heads, Mesh Body, Skin, Eyes, Hair or any other accessory shown on the publicity photo. When you test the shape it might not look like the photo if you are not using the style used in the photo. We include a style card with all the necessary information for you to look like the photo.
→ Mesh Body, Bento Head, Hair, Eyes, Accessories can be purchased from their respective creators. We do not claim we are selling these items. We only sale the shape, eyebrow shape and the style card with the information you need to look at the photo. Please refer to the style card for this information.
→ Our shapes are created for Maitreya Mesh Body – Lara and Bento Heads. If you own other bodies, the shape might look different (body). These shapes are not created for classic avatar or static mesh heads, unless otherwise stated.
→ We do not offer custom shapes.

→ For additional questions other than these, you can contact Beloved Ruby for assistance. You can IM or send a notecard. Notecards are more effective if Beloved Ruby is not online in case IM’s being capped.

Once again, thank you for your interest in our products.


Frequently Asked Questions:

  1. Can you tell me which skin, hair, eyes you are using on the ad?
    No. We do not give out information on stylecard or anything shown on the publicity photo. These are the privilege of the customer who buys the shape and its look.
  2. Do you retouch your pictures?
    No. We do not retouch pictures. Photos are taken in a plain white background using ultra settings and a Strawberry Singh Windlight.
  3. What Windlight is Best for your Shapes?
    We always recommend CaWL, [Analu] Studio 5, [Analu] Studio 6, Nam’s Optimal Skin & Prim.
  4. Can I use the same windlignt as the photo?
    We do not recommend the Windlight we use for promotional photos because the sky is completely white and it would ruin your SL experience. The best are the ones I have mentioned above.
  5. Do you have any plans to create shapes in other bodies?
    Yes, we do. We are currently discussing this possibility. At the moment, we only offer for Maitreya Mesh Body.

Copyright © 2016 – 2020 [ west end ] / Beloved Ruby. All Rights Reserved.

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